Shipping Policy

Please allow 3-5 business days for order processing. Please allow up to 2 weeks for orders to be received. Delivery times may vary due to delays cause by Covid-19. 

Due to high volume of orders the delays caused by Covid-19 Pandemic order times can change without notice. 

*Please note these times are NOT the same for orders outside of Canada. There will be longer delivery times outside of Canada*

Once your order has shipped, an email confirmation with your tracking number will be sent to the email provided on the order  

Ensure your full shipping address is included as The Lippie Lab cannot be held responsible for incorrect address info being input. 

Please note that The Lippie Lab is not responsible for lost, stolen or damaged packages once they have shipped. Should your package be lost or stolen send an email to so that a ticket can be opened with Canada Post on your behalf 

For more information regarding the estimated delivery of your package, please contact Canada Post directly. 

Free shipping on ALL orders over $30 - USE CODE: FREESHIP at checkout (total must be $30 before taxes & shipping)