What ingredients are in The Lippie Lab glosses?
All glosses are made with fractionated coconut oil, jojoba oil, grapeseed oil, extra virgin olive oil, vegan flavouring oils and vegan mica pigment.
What if I have allergies?
We cannot promise that you will not have an allergic reaction to our products. Please ensure you read the ingredients in full. With all new products, we recommend doing a spot test on a small area of your skin. The Lippie Lab is not responsible for any allergic reaction that may occur from our products. Try our products on a small area of your skin prior to applying fully on your lips.
What if I entered the incorrect shipping info?
Please ensure you are entering the correct shipping address. If you realize that you have made an error, send an email IMMEDIATELY to firstname.lastname@example.org. Should you fail to do so, once an order has been shipped we will not be able to make any changes.
What happens if my package is lost?
Please note that The Lippie Lab is NOT responsible for any lost and/or stolen packages. All Lippie Babes will receive a confirmation email of their order, as well as another email with the tracking information of your order. If your package has been lost or stolen please send an email to email@example.com and ticket will be created with Canada Post to refund the missing package.
What if my package is returned to The Lippie Lab for incorrect address?
If your package is returned to The Lippie Lab, we will attempt to contact you one time for proper shipping information. Please note that you will be responsible for paying the shipping costs prior to the order being resent or can arrange for Curbside pickup
Does The Lippie Lab offer curbside pick up?
Yes, The Lippie Lab does offer Curbside Pick Up - for more info see ‘Curbside Pick Up Policy’